Terms

These Terms are the agreement between you and us for using Viewfarm (the "Service"). They also serve as the terms of service required by the Polish Act on Providing Services by Electronic Means. Please read them before you sign up. You can save or print this page at any time.

1. Who we are

• Operator: Dariusz Mroczkowski
• Address: Sadowa 31C, 18-400 Konarzyce, Poland
• Email: f.mroczkowski@icloud.com

In these Terms, "we" and "us" means the operator above. "You" means the person or business using the Service.

2. What the Service does

You upload a long video. We transcribe it, use AI to find moments that can work as short clips, and let you edit, caption and download those clips (MP4, SRT and text). We offer a Free plan and paid plans, described on our pricing page.

• Processing is measured in minutes of uploaded video (rounded up to the next full minute per upload). Each plan includes a number of minutes per monthly period.
• Uploads: MP4 or MOV, up to 10 GB and 3 hours per file.
• Your uploaded source video and its extracted audio are deleted 7 days after upload. Rendered MP4s and .zip files are deleted 30 days after they are made. After that you can still edit captions and download SRT files, but you need to upload the video again to render new MP4s.

3. What you need to use it

A current version of Chrome, Safari, Firefox or Edge with JavaScript and cookies enabled, an internet connection, and an email address. Large uploads need a stable connection. We don't charge for using the website itself; your internet provider may.

4. Your account

• You must be at least 18 years old (or the age of majority where you live, if higher) to create an account or buy a plan.
• Give a real email address and keep your password safe. You can turn on two-factor login in Settings.
• One account per person. Don't share your login or resell access to the Service.
• You are responsible for what happens in your account. Tell us right away if you think someone else got in.

5. Your content

You keep ownership of the videos you upload and the clips you make. To run the Service, you give us a limited, non-exclusive, worldwide, royalty-free license to store, copy, transcribe, analyze (including with AI), crop, caption, render and show your content to you, only for providing the Service to you. This license ends when your content is deleted, except for copies we must keep by law or that sit in backups until they cycle out.

You must have the rights to what you upload. That means you made it, or the owner (for example a streamer whose clipping campaign you joined) allows you to clip and post it, or another legal basis allows it. You are responsible for what you publish on TikTok, Instagram, YouTube or anywhere else, and for following those platforms' rules and the rules of any campaign you take part in.

You alone are responsible for what you upload and publish. We don't check videos before processing them and we don't know who owns them; we only provide the tool, like a video editor or a cloud drive. If you upload or post someone else's video without permission, that is your responsibility, not ours. If the owner or anyone else makes a claim against us because of content you uploaded or published, you must compensate us for the resulting damage and reasonable costs (including legal fees), to the extent the law allows. When we learn about infringing or illegal content, we remove it as described in section 11.

We don't use your videos to train AI models, and we don't let our providers do so. Details are in our Privacy Policy.

6. What you may not do

Don't use the Service to upload, create or share content or do things that:

• infringe someone else's copyright, trademark, privacy or publicity rights;
• sexually exploit or endanger minors, in any way (we report it to the authorities);
• are illegal, including terrorist content, threats, harassment, hate speech that incites violence or discrimination, non-consensual intimate images, or fraud;
• deceive people, such as fake endorsements, scams, or presenting clips as something they are not;
• attack or overload the Service: malware, scraping, reverse engineering, bypassing limits, creating accounts in bulk, or abusing free minutes or invite rewards;
• break the law that applies to you or to us.

7. AI results

Clip picks, titles, hooks, descriptions, hashtags, captions and framing are generated automatically and can be wrong, incomplete or not to your taste. Review them before you post. We don't promise any views, reach, followers, campaign approval or income from using the Service.

8. Plans, billing and minutes

• Paid plans (Creator $9/month, Pro $19/month, Clipper Max $49/month) are billed in US dollars in advance, monthly or yearly. Taxes such as VAT or sales tax may be added where the law requires. Payments are processed by our payment provider; we never see your full card number.
• Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel any time in Settings; your plan stays active until the end of the period you already paid for.
• Plan minutes reset at the start of each monthly period (also on yearly plans). Unused plan minutes don't roll over.
• Extra minute packs (100 min $6, 500 min $25, 2,000 min $80) are one-time purchases. They are used after your plan minutes and don't expire while your account exists. Minutes have no cash value and can't be transferred.
• If processing fails on our side, the minutes go back to your account automatically.
• If a payment fails, we may move your account to the Free plan until it's paid. We'll tell you about any price change at least 30 days before it applies to you; you can cancel before then.
• Refunds are covered in our Refund Policy.

9. Right of withdrawal (consumers in the EU, EEA and UK)

If you are a consumer living in the EU, EEA or UK, you may withdraw from a paid plan or a minute pack within 14 days of buying it, without giving a reason. When you buy, you ask us to start the service right away. If you then withdraw, we refund what you paid minus a proportionate amount for the minutes you already used.

To withdraw, send us a clear statement, for example: "I withdraw from my contract for [plan or pack], bought on [date]. Account email: [email]." to f.mroczkowski@icloud.com, or use the withdrawal option in your account settings. We confirm it by email and refund within 14 days, to the same payment method.

10. Complaints

If something doesn't work as it should, email f.mroczkowski@icloud.com with your account email and a short description (and, if you can, the project or clip). We reply within 14 days. If we don't, the complaint counts as accepted where the law says so. If you are a consumer and we can't agree, you can also use free out-of-court help: in the EU, your national European Consumer Centre; in Poland, the municipal or district consumer ombudsman (rzecznik konsumentów) or the Trade Inspection (Inspekcja Handlowa).

11. Reporting illegal content and copyright

Anyone can report content they believe is illegal or infringes their rights. See Copyright & reports for how, including DMCA notices. That page also lists our single point of contact for users and authorities. We can be contacted in English and Polish.

12. When we remove content or limit accounts

If we have good reason to believe content or an account breaks these Terms or the law, we may remove or disable the content, pause processing, or suspend or close the account. Where the law requires and it's safe to do so, we'll tell you what we did, why, and how to disagree. You can reply to that email to ask us to review the decision; a person (not only an automated system) will look at it. We decide case by case and try to act in a proportionate way.

13. Changes to the Service and availability

We work to keep the Service available, but it can be down for maintenance or because of problems at our providers. We may change or remove features. If a change takes away something important you paid for, you may cancel and get a refund for the unused part of your billing period.

14. Ending the agreement

You can stop at any time and delete your account in Settings; that deletes your projects, clips and files. We may end the agreement with 30 days' notice by email, or right away if you seriously or repeatedly break these Terms or the law. If we end it without such a reason, we refund the unused part of any paid period.

15. Liability

We provide the Service with reasonable care and skill. To the extent the law allows, the Service is otherwise provided "as is", and we are not liable for lost profits, lost revenue, lost campaign payouts or indirect damage. Our total liability for a claim is limited to what you paid us in the 12 months before it arose (or USD 50 if more).

Nothing in these Terms limits liability that can't be limited by law, such as for intent, gross negligence, death or personal injury, or your statutory rights as a consumer.

We are not responsible for content that users upload, edit or publish, or for how they use clips made with the Service. As a hosting provider we act on notices about infringing or illegal content (section 11).

16. Changes to these Terms

We may update these Terms, for example when the law or the Service changes. We'll email you about important changes at least 14 days before they apply. If you don't agree, you can cancel and delete your account before then. The version in force on the day you bought something applies to that purchase.

17. Law and courts

These Terms are governed by Polish law. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in the courts there. Otherwise, the courts competent for our address decide disputes.

18. Contact

Questions about these Terms: f.mroczkowski@icloud.com.