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Privacy

Last updated: November 13, 2026

This policy explains what personal data we collect when you use Viewfarm, why, who helps us process it, how long we keep it and what rights you have. We keep it short and plain on purpose. We don't sell your data, and we don't show ads.

1. Who is responsible

The controller of your personal data is:

For anything about your data, email f.mroczkowski@icloud.com.

2. What we collect

  • Account data: email address, name (optional), a securely hashed password (we never see your password), and two-factor settings if you turn them on.
  • Your content: the videos you upload, the audio we extract, transcripts, the clips you make and your edits (titles, captions, settings). Videos can contain other people's faces and voices; see section 9.
  • Usage data: minutes used, plan, purchases, invites, and technical logs (IP address, browser, time, error messages) needed to run and protect the Service.
  • Payment data: handled by Stripe. We receive the payment status, the last digits and type of card, and your billing country, not your full card number.
  • Messages: what you send us by email.

3. Why we use it, and the legal basis

  • To provide the Service (account, processing, storing and downloading clips, support): necessary to perform our contract with you (GDPR Art. 6(1)(b)).
  • Payments, invoices and accounting: contract and legal obligations such as tax law (Art. 6(1)(b) and (c)).
  • Security, fraud and abuse prevention (rate limits, logs, blocking misuse of free minutes): our legitimate interest in keeping the Service safe (Art. 6(1)(f)).
  • Improving the Service using aggregated usage statistics and error logs: legitimate interest. We don't use your videos to train AI models.
  • Service emails (login links, receipts, important changes): contract. We only send marketing emails if you opt in, and you can unsubscribe any time.
  • Handling reports and legal requests (copyright notices, authority requests): legal obligations and legitimate interest.

4. AI processing

To find clips, we send the audio track of your upload to Deepgram for transcription, and the transcript plus a few still frames to Anthropic's Claude AI. Both act as our processors, only to return results to us. We ask Deepgram not to keep your audio for model improvement, and under its commercial terms Anthropic doesn't train its models on our data and deletes it within about 30 days. The AI only suggests clips. It doesn't make decisions about you that have legal or similarly significant effects.

5. Who processes your data

We use these providers. Each processes data only on our instructions and under a data processing agreement:

  • Supabase: Database and login (accounts, projects, clips, transcripts). Location: USA (East).
  • Cloudflare (R2): File storage for uploads and rendered clips. Location: USA.
  • Vercel: Hosting of the website. Location: USA and edge locations.
  • Vultr: Server that processes and renders your videos. Location: USA (New Jersey).
  • Deepgram: Speech-to-text (receives the audio track only). Location: USA.
  • Anthropic: AI that picks clip moments and framing (receives the transcript and a few still frames). Location: USA.
  • Stripe: Payments, invoices and fraud prevention (when you buy something). Location: USA and Ireland.

We may also share data with authorities when the law requires it, or with a buyer if the Service is ever sold (you would be told first). We don't sell or rent personal data, and we don't share it for advertising.

6. Transfers outside the EU

Several providers above are in the USA. Transfers rely on the EU-US Data Privacy Framework where the provider is certified, or on the European Commission's Standard Contractual Clauses with extra safeguards. You can ask us for a copy of the relevant safeguards.

7. How long we keep it

  • Uploaded source videos and extracted audio: 7 days after upload.
  • Rendered MP4s and .zip files: 30 days after they are made.
  • Projects, clips, transcripts and edits: until you delete them or your account.
  • Account data: until you delete your account (Settings → Delete account).
  • Error and security logs: up to 90 days.
  • Invoices and payment records: as long as tax law requires (in Poland, 5 years from the end of the year).
  • Backups made by our providers cycle out within a few weeks.

8. Your rights

Under the GDPR you can ask us to access, correct or delete your data, to restrict or object to processing based on legitimate interest, and to receive your data in a portable format. You can delete your account and all your content yourself in Settings at any time. To use any other right, email f.mroczkowski@icloud.com; we reply within one month.

You can also complain to a data protection authority. Ours is the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, uodo.gov.pl) in Poland; you may also contact the authority in your own country.

US residents: we give the same rights to everyone, wherever you live (know, access, correct, delete). We don't sell personal information or share it for cross-context behavioral advertising, and we don't use sensitive personal information to infer characteristics about you. We won't treat you differently for using your rights.

9. People in your videos

Videos you upload may show or mention other people. You are responsible for having the right to upload and clip them. We process that content only to provide the Service to you. If you appear in content on Viewfarm and want it removed, contact us or use the steps on Copyright & reports.

10. Children

Viewfarm is for adults (18+). We don't knowingly collect data from children. If you believe a child has an account, tell us and we'll delete it.

11. Security

We use encrypted connections (HTTPS), access controls that keep each account's data separate, optional two-factor login, least-privilege access for our own systems, and short-lived download links. No system is perfectly secure; if a breach affects you, we'll tell you and the authorities as the law requires.

12. Cookies

We only use cookies that are needed for the Service to work, such as staying logged in. No advertising or tracking cookies. Details are in the Cookie Policy.

13. Changes

If we change this policy in an important way, we'll email you before the change applies. The date at the top shows the current version.